At SAMS PAWN, your merchandise is treated as if it is our own! First, because it may be necessary to recoup our money, we don’t want to have any trouble selling any lost items. Second, any and all merchandise that requires passwords, personal accounts such as tablets, laptops, and game systems are reset to factory settings prior to resale as to not allow new owners to access personal and private information. Your merchandise is safe with us! We have worked hard for years to establish that trust!